Annual report pursuant to Section 13 and 15(d)

MORTGAGE LOAN SALES AND SERVICING RIGHTS - Residential Mortgage Portfolio, MSRs Amortization Method (Details)

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MORTGAGE LOAN SALES AND SERVICING RIGHTS - Residential Mortgage Portfolio, MSRs Amortization Method (Details) - Residential Mortgage - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Servicing Asset at Amortized Cost, Balance [Roll Forward]    
Carrying value, beginning of year $ 211 $ 191
New servicing assets created 52 44
Impairment (charge) recovery (14) (6)
Amortization and other (44) (30)
Carrying value, end of year 205 211
Fair value, end of year $ 206 $ 212
Sensitivity Analysis Amortization Carrying Method    
Servicing Asset at Amortized Cost, Balance [Roll Forward]    
Weighted-average life (years) 6 years 4 months 24 days 6 years 8 months 12 days